Shipping Policy

Shipping

We aim to process and dispatch all orders as quickly as possible.

Once your order has been confirmed, you will receive a shipping confirmation email with tracking details as soon as your order leaves our fulfillment center.

Order Processing Time
Orders are processed within 2–3 business days after being placed.

Delivery Time
Once your order has been processed and shipped, delivery usually takes 5–10 business days depending on your location and the shipping carrier.

During periods of high demand or low stock availability, delivery may take an additional 2–3 business days.

Rest assured, our team is working hard to ensure your order arrives as quickly and safely as possible.

Orders are fulfilled through trusted logistics partners to ensure reliable delivery.

We currently offer free shipping on all orders.

Order Updates

Once your order has shipped, you will receive a tracking number via email that allows you to monitor the delivery status of your package.

Please allow up to 24–48 hours for tracking information to update once your order has been shipped.

If you have any questions regarding your order, our support team is happy to help.

📧 info@elezzia.com

Average delivery time: 5–10 business days

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Carrier Delays Disclaimer

Once your order has been shipped and handed over to the carrier, delivery times may vary depending on the carrier’s processing, customs clearance, local delivery conditions, and other circumstances outside of our control.

We are not responsible for delays caused by the shipping carrier, customs, weather conditions, incorrect delivery information provided by the customer, or other external factors after the package has left our facility.

Please note that the estimated delivery time is an estimate and not a guaranteed delivery date. We will always do our best to assist you with tracking updates and delivery questions, but delays caused by the carrier do not qualify for cancellation or refund once the order is already in transit.